Delhi: In an abrupt reversal, Zomato CEO Deepinder Goyal withdrew the contentious decision to introduce a Rs 20 lakh deposit in exchange for the role of Chief of Staff, which had drawn heavy flak on the internet. This policy, intended to weed out frivolous applications, has invited criticism as exclusionary and creating barriers for capable applicants who come from less affluent backgrounds.
The Controversy
Earlier this month, Zomato’s job posting for Chief of Staff mentioned a ₹20 lakh fee, refundable after two years of service. This unusual clause went viral on social media, with many accusing the company of elitism and limiting access to high-impact roles. This would encourage less talented people to not apply for the role, especially those without much means.
After receiving a huge backlash about the move, Deepinder swiftly withdrew the decision and clarified further. “Fees were never meant to alienate deserving candidates but to ensure that applicants were genuinely interested in the demanding nature of the role,” he said. Further he said, “We heard the concerns loud and clear. Our intention was always to hire passionate individuals who share our vision. We’ve decided to drop the fee to keep the opportunity accessible to all.”
Public Reactions
There have been mixed responses to the decision to withdraw the deposit condition. Many people praised Goyal for being open to suggestions, while others criticized him for having the clause in the first place. The event has sparked fresh debates on issues of access, corporate recruitment, and transparency in job advertisements.
Broader Implications
It marks an episode of growing scrutiny of corporate leaders and organizations in a digitally interconnected world. As prominent as Zomato is in the Indian ecosystem, this incident acts as a reminder of the call for true inclusivity and equitable hiring practices in the building of a positive corporate image.
Zomato’s agility in reacting to feedback could play down the controversy, but there is also a message here that the power of public opinion could dictate corporate decisions in real-time.
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